Terms of service and refund policy

Last updated 2026-10-13.

Who we are

CitedGEO services are provided by sole proprietor (FOP) Khramov Bohdan Oleksiiovych (ФОП Храмов Богдан Олексійович), tax ID (RNOKPP) 3305818694, Kyiv, Ukraine. Phone: +380 99 105 2630. Contact: hello@citedgeo.com.

Services and prices

The services, what each includes and the prices are listed on the pricing page. Prices are in US dollars, or in pounds for UK clients, as listed on the pricing page. The price on the invoice is final.

How ordering works

  1. You send a request through the website or by email.
  2. We confirm the scope in writing: website, market, language, competitors.
  3. We send an invoice. Paying it means you accept these terms.
  4. We start work after payment, except for the one-off page-code fix below.

One-off page-code fix. Here we work first and invoice after. You confirm by email which issue we fix. We edit a copy of your theme for you to publish (theme access only), or send you the exact edit. Once it is published, we recheck the page code. We send the invoice only if the issue is fixed; if it is not, you owe nothing. Your "yes" by email means you accept these terms.

Delivery

All work is delivered electronically, by email: reports, raw AI answers and fix lists. Nothing is shipped physically. The one-off page-code fix is delivered as an edited copy of your theme, or as the exact edit by email. The one-off GEO audit is delivered within 7 business days after payment. Monthly reports are delivered once a month.

Refunds

Audit credit and referral

What we do not promise

AI engines decide on their own what to name and cite, and their answers change between runs. We do not guarantee that any AI engine will mention you. We guarantee the measurement, the raw answers and the agreed work.

Your data

See the privacy policy.

Disputes

Write to us first; we answer within 2 business days. These terms are governed by the law of Ukraine.